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Accessibility Statement
This statement was last updated by TJ and Li Billmire, Owners and operators of Up River Hauling on September 1st, 2026.
At Up River Hauling, we are dedicated to providing exceptional junk removal services while ensuring that our operations are accessible to all members of the community. We strive to make our services comprehensible and user-friendly for everyone, regardless of their abilities. We are committed to making our services accessible for individuals with disabilities in our service area of Maple Falls, WA.
What web accessibility is
An accessible service allows all customers, including those with disabilities, to engage with our junk removal offerings seamlessly. We aim to ensure that everyone can easily understand and use our booking and service process.
Accessibility adjustments for our services
We have implemented various measures to ensure our services are accessible. These include clear communication about our processes, straightforward pricing, and availability of assistance when needed. Additionally, we have made our website easy to navigate for individuals using assistive technologies. Our commitment to accessibility includes: Creating easy-to-understand service descriptions, ensuring our customer service team is trained to assist individuals with disabilities, providing clear and upfront pricing information, offering flexible scheduling and communication options, and ensuring our physical service locations are accessible
We acknowledge that certain aspects of our service may require further enhancement to be fully compliant with accessibility standards.
Some elements of our service delivery may depend on external factors, such as local regulations.
We are actively working to address these and assure that all aspects of our service are made as accessible as possible.
Accessibility arrangements in our organization
At Up River Hauling, we ensure our operational facilities are equipped to accommodate individuals with disabilities. This includes accessible parking, clear signage, and staff trained to provide necessary assistance throughout the service process.
Requests, issues, and suggestions
If you encounter any accessibility issues or need further assistance, please don't hesitate to reach out to our dedicated team.
Accessibility Coordinator
Valerie Billmire
435.714.0354